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Guarantees
Price Match Policy
 

Price Match Policy


Find a lower price? If you discover a better deal on an identical item at an Authorized Dealer (including shipping and delivery fees), just show us the competitor's current promotion or show a printout, photo, cellphone display or app, and we'll match their price. BBQ-Authority reserves the right to refuse any offer at any time based on our discretion. Limited to reasonable quantities. Can't be combined with other discounts or applied to previous orders. We will not price match any item in violation of Brand/Manufacturer MAP policy.


How can a price match be requested?

Please call our customer service at 866-238-9228 with your price match request. After you give us information regarding the item and price you want to match, we'll need to verify the information before completing the price match. Customer must provide proof of lower pricing to one of our representatives.

What qualifies as proof when requesting a price match?

We ask that you present the competitor's advertisement in either a printed ad or a photo/photocopy of the ad. Digital versions of printed advertisements are accepted. If the price was found online, please present a link to the product listing. Our representative will then verify the match. Price match will include the delivery fee and or shipping charges included on that item.

Does an item have to be in stock to receive a price match?

The competitor's item must be in stock on their website at the time a price match is requested. (If in stock, and Lead Time is substantially longer than ours, price match may be denied).

Can the Price Match be used with other discounts?

No other discount may be applied with a price match. If you would like a price match, or have any questions or concerns regarding the purchasing or price match of any item, please contact a customer service representative via phone or email and we will be more than happy to assist you.

LIST OF KNOWN UNAUTHORIZED DEALERS

  • Greentoe
  • Discount Bandit
  • Grill Father
  • Goedeckers

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